/ Studio Logistics

Safe transit for everyday stoneware

Orders ship within three to five business days from our Asheville workshop, packed securely in recyclable materials.

Rates & Windows

Clear terms for every order

Straightforward domestic delivery and return guidelines for all stoneware purchases.

Domestic Shipping
Studio Pickup
Returns

$8 Flat Rate US Delivery

Saturday Local Collection

30-Day Return Window

All orders ship across the United States for a flat eight-dollar rate, with complimentary shipping automatically applied on orders over one hundred dollars.

Select local pickup at checkout to collect your pieces directly from our Asheville studio on Saturdays between ten in the morning and two in the afternoon.

Unused stoneware in its original condition may be returned within thirty days of arrival for a full refund of the purchase price.

Handling & Pickup

Prepared for safe arrival

Every stoneware vessel is individually wrapped in heavy corrugated cushioning and recyclable paper padding to ensure it survives transit intact. We avoid all single-use plastics in our packing materials.

For local customers choosing studio pickup, please drop by 7 Kiln Row during Saturday collection hours. Bring your order confirmation email, and we will have your pieces carefully boxed and ready to take home.

Have a specific delivery question?

Reach out to our studio team for assistance with special requests or transit timelines.